Privacy Policy
TRI-VALLEY GARAGE PROS
Effective Date: April 2026
1. Introduction
TRI-VALLEY GARAGE PROS (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.trivalleygaragepros.com) or use our garage door repair, installation, and maintenance services.
By using our website or services, you agree to this policy.
2. Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Service address
- Details about your garage door or service request
We collect this information when you:
- Fill out forms on our website
- Contact us by phone, email, or chat
- Request a service or estimate
3. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
We may use cookies and tracking tools to improve your experience and analyze website performance.
4. How We Use Your Information
We use your information to:
- Provide and schedule services
- Respond to inquiries
- Process payments
- Improve our website and services
- Send updates or service-related communications
We may also contact you about services or promotions, but you can opt out at any time.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information only with trusted service providers necessary to operate our business, such as:
Payment processors
CRM platforms (e.g., HubSpot)
Scheduling and communication tools
These providers are required to keep your information secure and use it only for service-related purposes.
6. SMS
Tri Valley Garage Pros may send SMS messages related to appointments, reminders, technician updates, estimates, invoices, and customer service. Message frequency varies based on customer activity. Message and data rates may apply. You may opt out anytime by replying STOP or request assistance by replying HELP. We do not sell or share mobile opt-in information with third parties for marketing purposes.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve functionality
- Analyze traffic
- Personalize your experience
You can disable cookies in your browser settings, but some features may not work properly.
8. Data Security
We take reasonable measures to protect your personal information.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
You may request to:
- Access your personal data
- Correct or update your information
- Delete your data
To make a request, contact us using the details below.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
12. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
TRI-VALLEY GARAGE PROS
Email: sales@trivalleygaragepros.com
Website: www.trivalleygaragepros.com
